Change of arrangements during COVID-19 emergency
In consideration of public health, and in response to the COVID restrictions announced by the Premier on 16 August 2021, our staff are now working from home.
Changes to restrictions will impact how we receive and deal with complaints made to the Victorian Inspectorate. From Tuesday 17 August our complaints line will divert to voicemail. If you leave a voicemail we will make contact with you as soon as possible (usually within 2 business days).
Due to COVID restrictions, the best way to make a new complaint is in writing using our online complaint form. If you are seeking an update to an existing complaint, or would like to provide more information, contact us by email: email@example.com.