Make a complaint

In line with Victorian Government directions allowing a partial return to offices for public servants, our officers will now be available on a limited basis to return calls made to the complaints line. To make a complaint or follow up an existing complaint, contact us by phone on (03) 8614 3232 and leave a message about your enquiry, including your name and contact details. An officer will contact you as soon as possible. You can also email us at to follow up an existing complaint, or use our online complaints form to make a new complaint.

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